Rates

With our pricing method you know in advance how much your transcript will cost: we charge based on how many minutes your recording is. For a standard transcript, the base rate is $1.50 per minute of audio (for good-quality audio and three or fewer main speakers). So, for example, if you have a 30-minute recording, the price would be 30 x $1.50 = $45.00.

Following, in a nutshell, are our rates. Give us a try!

* Add 30-60 cents per audio minute (or more in certain cases, in increments of 30 cents) for subpar or poor quality audio or speaking quality.
* Add 60 cents per audio minute for rush service (24-hour turnaround). For an additional fee, same-day service may be available as well, depending on our workload at the time.
* Add 30 cents per audio minute for a verbatim transcript (where we attempt to transcribe absolutely everything including um’s, ah’s, stutters, “false starts,” etc.)
* Add $1 per audio minute to have a second transcriptionist proofread your transcript.
* Add a $10.00 flat fee to have us convert a webcast to a transcribable format.
* Standard audio file delivery is via Dropbox shared folder, or website upload form. Possible surcharge for other audio file delivery methods.

*Factors Affecting Price

Factors such as poor audio, non-clear speakers, hard-to-understand accents, frequent use of technical and/or esoteric terms and names, or frequent overlapping voices increases take longer to transcribe and therefore increases the rate – typically in increments of 30 cents per minute per factor (meetings and focus groups entail an additional 60 cents per audio minute). In cases of 3 or more principal speakers, if they are speaking one at a time, with no interruptions or overlapping voices, then a lower rate may apply. Conversely in cases of 2 speakers with frequent interruptions/overlappings, a higher rate may apply.

To listen to an example of what we consider to be good audio, click here. For a good phone-quality sample, click here.

FYI one hour of good-quality audio with 1 or 2 speakers generally takes 4-5 hours to transcribe. Recordings involving multiple speakers, frequent technical terms, foreign accents, and/or poor audio typically take much longer.

Note: For meetings and focus groups, if the voices are easily distinguishable, we will try to label the speakers. Otherwise we will use such labels as “male voice”, “female voice”, “male voice/nonenglish accent,” etc.

Audio files with poor audio quality – especially focus groups – may not be transcribable. We will let you know if this is the case.

Closed Captioning

Close-caption your video with English subtitles. Our rate for each video is $15, plus $0.25 per minute of video. So for example if your video is 30 minutes long, the charge would be $22.50 ($15 plus $0.25 x 30 minutes). We’ll provide the completed video to you in mp4 format. Other formats may involve a small surcharge. (Transcription is charged separately.)