Welcome to your transcription resource. We produce quality transcripts at a competitive price.

We create written transcripts of your meetings, conference calls, interviews, presentations, seminars, and much more. You won't ever have to bother with taking notes again. Just sit back and let your audio recorder and our transcriptionists do the work.

We provide another bonus: Throughout your transcript we include timestamps/timecodes. That enables you to quickly find the location in the audio that corresponds to the location in the transcript, if you so desire. Of course, you have the option to exclude them as well.

Typical turnaround time is 2 to 5 working days. If you request it we can try for a 2-day turnaround, and for an added fee a 1-day turnaround. Transcripts are delivered to you via e-mail, in a Word or .rtf document.

To view a sample transcript, click here.

Upload Your Digital Files

If your recording is in the form of a digital audio file (i.e. WAV, MP3, WMA, or DSS), you can simply upload the recording to us here. That's far superior to sending material via snail mail.

Tapes Welcome, Too

If you prefer, you can send us cassettes, reel-to-reel, videotapes, DVDs, or other media. Not only will we send you back the original recording, but along with your transcript(s) we will e-mail you the digitized version of the recording (e.g., MP3 or WAV), enabling you to take advantage of the timestamps by listening to it on your computer using standard software such as Windows Media Player or RealPlayer. This also creates multiple backups of your recordings.

Please include this order form when sending your materials.

Nationwide and Worldwide Service Including the UK

It does not matter whether you are across the street from us, across the country, or across the world. While we are located in the Washington, D.C. area, you can be located anywhere, thanks to digitization and the Internet. The same holds true if you're sending tapes. Turnaround time, bargain rates, and top-flight service are the same regardless of where you are.

If you're in the UK, British accents are no problem for us, as we have British transcriptionists available. And our prices are particularly attractive thanks to the favorable exchange rate for the pound, euro and other currencies.

Native Transcriptionists

Many transcription companies outsource to India or other foreign locations. Not us. Unless they grew up in North America, the vast majority of foreign transcriptionists cannot understand accents, slang, references to popular culture, and other nuances in North American English. We therefore only employ transcriptionists who are very familiar with North American English, which in most cases means they grew up here. The same arrangement holds true for UK English.

However, if the principal speakers on your recording have Indian accents, to ensure accuracy we would use an Indian transcriptionist.

Big Transcription Project?

We can handle large transcription projects involving many hours of audio. To speed turnaround time, rather than assigning an entire large project to one or two transcriptionists, we distribute the project among many transcriptionists. That way, for a project consisting of, say, 20 hours of audio, we usually can deliver the finished transcripts to you within a week.

Competitive Rates

Our rates are very competitive. Contact us for a quote.

How to Get Started

The process is simple. To take advantage, upload your audio file(s) here. Fill in your contact information so that we can e-mail the transcript back to you ASAP. We'll invoice you, and you can pay by check or credit card.

You also can send us your recording via regular mail, such as on a CD-ROM, cassette tape, microcassette, videotape, camcorder cassette, or DVD. For dictation, you may also call in on our dictation line; first contact us via phone or e-mail to get set up.

Note: If you do not desire timestamps, please let us know beforehand. Also, if you try to upload a digital file directly from a CD, it may not work. Often you need to first transfer the file to your computer using CD ripper software.

Transcript Style and Format

Click here to find out the styles and formats that we use in our transcripts, i.e. how we deal with labeling speakers, inaudible words, superfluous words, grammar errors, etc. Feel free to have us customize styles and formats to fit your needs.

A Note on Accuracy

In addition to audio or speaking quality, accuracy could depend on the extent to which industry-specific words, esoteric words, and/or unique names are used, with which the transcriptionist may not be familiar. Keep in mind that our transcripts include the timestamp every two minutes or so, enabling you to easily verify what was said.

If your recording contains a lot of technical terms or unique names, we recommend providing us with a list of them beforehand. A list of people's names can be highly useful as well.

A Note on Audio Quality

We can't emphasize this enough: when recording, place the recorder or the microphone as close to the speaker as is humanly possible. And record in a room without background noise, if possible. More often than not, audio quality is poor because the microphone is too far away from the speaker(s) and/or because of background noise. That results in a less-accurate transcript, and a higher cost for you due to the extra time involved in transcribing. If the audio quality is quite poor, you may consider not even having it transcribed at all; not only would your cost be higher, but it the transcript would be full of "(inaudible)", in which case it often would be difficult to discern what's being said.

If you're using a cassette recorder, use an external microphone in order to avoid the background noise generated by the recorder. Digital recorders have no moving parts so that isn't as much of an issue, but it helps to use an external microphone nevertheless.

If you're recording a phone conversation and the line connection is not good, don't hesitate to tell the person with whom you're speaking that you'll hang up and call back in an effort to get a better connection. Or ask the speaker to switch phones, if that is the problem. If he or she is using a speakerphone, resulting in poor audio, if feasible you should ask him or her to use the receiver instead.

How to Contact Us

Finally, if you would prefer to send us your recording via regular or overnight mail, or if you simply would like more information, contact us by clicking here or by calling us toll-free at 866-805-2425 (local or international: 703-378-0202).

DISCLAIMER:

While we will make every effort to ensure that transcriptions are as accurate as possible, we cannot ensure 100 percent accuracy. Therefore, to ensure accuracy, for important passages always play the sound file and listen to the quote yourself to verify what was said. We will not be held responsible or liable for any misquote, damages, or other problems, financial or otherwise, that occurs as a result of a transcript inaccuracy or inaccuracies.